Introduction

This Privacy Policy describes how Charted ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application and related services. All iOS apps must provide a publicly accessible Privacy Policy URL in App Store Connect.

Information We Collect

We collect the following categories of data:

• Account Information: Name, email address, and password when you register.
• Third-Party Authentication Data: OAuth tokens and profile data from Spotify, Apple Music, and other connected services.
• User Content: Playlists, posts, comments, and engagement metrics you create.
• Payment & Financial Information: Subscription payments, Stripe account identifiers
• Usage Data: Device identifiers, IP addresses, crash logs, and analytics on how you interact with the app.
• Support & Communication Data: Any information you submit when contacting our support team.

How We Use Your Information

We use your data to:

• Provide and maintain core functionality (authentication, playlist sharing, social features).
• Process subscriptions and payouts, and manage billing.
• Analyze usage to improve and personalize your experience.
• Communicate updates, promotions, and support responses.
• Detect and prevent fraud, abuse, or technical issues.

How We Share Your Information

We may share your information with:

• Service Providers: Stripe (payment processing), analytics platforms, hosting providers, and customer support tools.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Partners: Only with your explicit consent, for features like collaborative playlists or integrations.

Security of Your Information

We implement technical and administrative safeguards—such as encryption in transit and at rest, access controls, and regular security reviews—to protect your data.

Children's Privacy

Charted is not intended for users under 13 years old. We do not knowingly collect data from anyone under 13; if we become aware of such collection, we will delete that information promptly.

Your Choices and Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at privacy[at]chartedapp[dot]org.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when revisions occur, and material changes will be communicated via in-app notice or email.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Charted Privacy Team
Email: app[dot]companyname[at]gmail[dot]com